Dear customers: ZTE hereby solemnly informs you that the services of Microwave Product Dept. different old models will be stopped after July 30th, 2021. After this date, ZTE will stop all the services of this product, including technical support (onsite technical support, remote technical support, and 800 hotline) and spare parts services (hardware maintenance and spare parts replacement). In addition, to allow you to complete product switching and migration more easily, we will continue to provide FAQ and solution for known problem in the next year since the EOS date. You can check or download them. EOS Arrangement for ZTE Products Product | EOM | LTBSP | EOS | Substitutes | ZXAF MW10 | April 31th, 2008 | April 31th, 2009 | July 30th, 2021 | ZXMW NR8250 | ZXAF MW20 | April 31th, 2008 | April 31th, 2009 | July 30th, 2021 | ZXMW NR8250 | ZXAF MW50 | April 31th, 2008 | April 31th, 2009 | July 30th, 2021 | ZXMW NR8250 | ZXMW SR10 S300 | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | ZXMW NR8250 | ZXMW SR10 S320 | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | ZXMW NR8250 | Evolution | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | ZXMW NR8250 | NEC PNMTJ | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | | NEC MS5000 | December 31th, 2017 | August 31th, 2020 | July 30th, 2021 | ZXMW NR8000TR | NetNumen R31 | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | | ZXMW PR10 S400 | June 30th, 2014 | September 30th, 2015 | July 30th, 2021 | ZXMW NR8250 | ZXMW PR10 S500 | June 30th, 2014 | September 30th, 2015 | July 30th, 2021 | ZXMW NR8250 | ZXMW SR10 S340 | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | ZXMW NR8250 | ZXMW SR10 S200 | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | ZXMW NR8250 | ZXAF MAT | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | | Aviat Eclipse | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | | Aviat WTM6000 | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | | MW EMS PNMTJ | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | | MW EMS MS5000 | August 31th, 2019 | August 31th, 2020 | July 30th, 2021 | ZXMW NR8000TR | ZXMW VR2000 | August 31th, 2019 | August 31th, 2020 | July 30th, 2021 | | ZXMW UR2000 | August 31th, 2019 | August 31th, 2020 | July 30th, 2021 | | iPASOLINK SX | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | | ZXMW NR8250D | December 31th, 2018 | December 31th, 2019 | July 30th, 2021 | ZXMW NR9150 | MW NR8120 | December 31th, 2018 | December 31th, 2019 | July 30th, 2021 | ZXMW NR9120 | ZXMW NR6150 | December 31th, 2017 | December 31th, 2018 | July 30th, 2021 | ZXMW NR8250 |
ZTE recommends that you migrate, use, or upgrade to recommended substitutes (refer to Table 1), so that we can continue to provide you with high-level services. If you have any questions about the end-of-life plan, contact ZTE's local customer representatives or obtain further information through the ZTE service website. ZTE Corporation 2021.07.13 Appendix Definition of ZTE Product Lifecycle Name | Abbreviation | Description | End of Market | EOM | Date from which orders of a product are no longer accepted. After this date, no order for new sites, expansion order, or requirement for new services on this product is accepted, but spare part orders for repair and storage are accepted. | Last Time Buy of Spare Parts | LTBSP | Only for hardware. After this date, no spare part orders for repair and storage are accepted. (For products that do not need spare parts, such as terminal products, this milestone can be canceled. | End of Service&Support | EOS | Date from which all the services for a product are stopped. After this date, all the services for a series of products including hotline and onsite support are stopped. |
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